🎉 £500 Cash Opening Competition is now open — entries from £2.50, free postal route available.

Acceptable use policy

The rules for using Win the Week fairly and lawfully. They apply alongside our Terms and Official Rules.

Win the Week is run by WINTHEWEEKOFFICIAL LTD (company number 17328588). This policy sets out how you may use the site and enter our competitions. It forms part of our Terms and Official Rules. Last updated 8 September 2026.

1. Who can use the site

  • You must be 18 or over and resident in the United Kingdom. We ask for your date of birth when you sign up and we will not accept an entry from anyone under 18.
  • One account per person. Do not open a second account in your own name or in anyone else's, and do not let anyone else use yours.
  • Keep your details accurate. Prizes are paid to the name and address on the account, so an account with false details may not be able to receive a prize.

2. Entering honestly

  • Every paid entry requires you to answer a skill question yourself. Do not use software, scripts, bots or another person to answer for you, and do not share answers.
  • Do not use automated tools to submit entries, refresh pages, scrape the site or interfere with the entry, payment or draw process in any way.
  • Do not attempt to influence, predict or interfere with the selection of a winner. Our draws use a published commitment that is fixed before a competition closes; any attempt to tamper with it will void your entries.
  • Free postal entries must be genuine, handwritten or individually completed, one entry per envelope, sent by the person named on it, and must include everything the free entry page asks for. Bulk, duplicated or automated postal entries will be rejected.

3. Payments, codes and referrals

  • Pay only with a card you are entitled to use. Do not use another person's payment details.
  • Do not raise a chargeback for an entry you made. If something has gone wrong with a payment, contact us first and we will put it right, including refunding you where a competition is cancelled.
  • Discount and credit codes may be used once per person, on the competitions they are issued for, and only in the way described when they were issued. Do not trade, sell or publish codes that were sent to you personally.
  • Referral rewards are for introducing genuinely new customers. Referring yourself, an account you control, or someone who already has an account is not permitted, and rewards obtained this way will be removed.
  • Access codes for members-only competitions are for the people they are issued to. Do not share or publish them.

4. Playing safely

  • If you set a spending limit, take a time-out or self-exclude, do not try to get around it by opening another account. We will close any account we find being used for that purpose.
  • Tools to limit your spending, pause your account or exclude yourself are in your account settings. See our Responsible Play page.

5. Behaviour

  • Be civil in anything you send us or post about other entrants or winners. Abusive, threatening or discriminatory messages will lead to your account being closed.
  • Do not attempt to access other people's accounts or data, probe or test the security of the site, or introduce anything harmful to it.
  • Do not misrepresent yourself as Win the Week, or use our name, logo or competition images without permission.

6. What happens if these rules are broken

  • We may void affected entries, withhold or reclaim a prize, remove credit or referral rewards obtained in breach of these rules, and suspend or close your account.
  • Where entries are voided from a competition that has already been drawn, the Official Rules explain how the prize is dealt with.
  • Where a payment was made for entries that are voided for a breach of these rules, we are not obliged to refund it.
  • We will tell you what we have done and why, and you can ask us to review the decision by emailing complaints@wintheweekcomps.com.

7. Reporting a problem

  • If you think someone is breaking these rules, or you have found a fault in the site, email hello@wintheweekcomps.com. Please do not test or exploit a fault you find.