Frequently asked questions

Everything you need to know about entering and winning.

How do I enter a competition?+

Pick a live draw, answer the skill question, choose how many entries you'd like and check out securely - or enter free by post.

Is there a free entry route?+

Yes. Every competition has a free postal entry route with equal odds to paid entries. The address and instructions are on each competition page.

How are winners chosen?+

We use a published, provably-fair method. A cryptographic commitment is posted before the draw closes and the seed is revealed afterwards so anyone can verify the result.

When do I get paid?+

Winners are drawn as soon as the timer ends and contacted within 24 hours. Cash prizes go straight to your bank. For item prizes, our team will contact you within 24 hours to arrange delivery - or you can often take the cash alternative instead.

Do I have to be 18?+

Yes - you must be 18 or over and a UK resident to enter.

What happens if a competition does not sell out?+

Guaranteed draws always run. For non-guaranteed draws with a minimum, if the minimum is not met we may cancel and resolve entries to credit or a refund, as stated on the competition.

Are my payments secure?+

Yes. Payments are handled by Cashflows’ secure hosted checkout - your card details never touch our servers.